All AVPCA members can offer AVPCA arbitration services to their customers
Our unique position, and years of experience, allows AVPCA to offer well structured and realistic complaints and disputes resolution processes for customers of AVPCA members that are not wanting to deal directly with the parking supplier.
All AVPCA members have their own complaints procedure which are documented processes and should be relied upon to air complaints and disputes as regards service levels and other matters. However if this procedure falls short of resolution the AVPCA is the next step.
At AVPCA we are able to review all documentation and offer mediation in matters helping customers to avoid lengthy and potentially costly court action.
If you have a matter that requires our input please do not hesitate to contact us directly.