There is a place to go
The AVPCA understands that sometimes a complaints procedure is simply not enough.
Whilst all our members will have an internal complaints procedure there are remote times when when an agreement cannot be made.
The AVPCA allows customers and contractors alike a refuge from legal action. Our experience and well structured Arbitration Process offers reassurance and relief from what might otherwise become an impasse.
With years of combined knowledge, and specialist legal advice, AVPCA area able to offer an unbiased and balanced arbitration process and help all parties involved to work towards resolution.